Achieve 24/7 Supply Chain Visibility, Without 24 / 7 Staffing
A KONPRO Avatar is an active agent in building a more resilient supply chain. It will automatically track shipments and answer status queries, flag potential disruptions for your human planners, and provide real-time analytics on key KPIs like on-time delivery and carrier performance.
Supply Chain Impact Metrics
Improvement in shipment data accuracy with AI-automated data capture and validation.
Higher On-Time Delivery (OTD) rates by enabling planners to proactively manage exceptions.
Decrease in time spent on manual shipment tracking and carrier communications.
Faster onboarding and time-to-proficiency for new logistics coordinators.
Why Supply Chain Leaders Choose KON
Supply chain teams face constant challenges with information blackouts, costly delays, and planners being buried in manual tracking tasks. KON's Supply Chain Suite addresses these challenges with AI-powered solutions that build supply chain resilience and streamline the entire logistics workflow.
Automated Status Updates
AI avatars automatically handle routine shipment status inquiries from carriers and suppliers, reducing manual communication overhead by up to 40%.
30% More Time for Exception Management
Automating routine tracking frees up your planners' time by 30%, letting them focus on managing disruptions, optimizing routes, and reducing costs.
Achieve True Global Logistics Control
Communicate with carriers and agents in their native language (100+ languages supported) to minimize errors and ensure smooth operations across global trade lanes, especially through a major hub like Jebel Ali Port.
25% Faster Exception Resolution
Instant alerts and automated data gathering shorten the time from disruption to resolution, reducing the financial and operational impact of delays by up to 25%.
Eliminate Information Blackouts
Our virtual agents provide 24/7 shipment tracking and status updates, giving you constant visibility into your supply chain, even outside of your business hours in Dubai.
10x Logistics Management Capacity
Expand your capacity to manage 10 times the shipment volume without increasing planner headcount, dramatically improving your operational efficiency.
How We Optimize Your Supply Chain Lifecycle
Streamline your logistics operations with AI-powered solutions that boost planner productivity, enhance operational reliability, and drive better outcomes like on-time delivery and cost reduction.
Maximize Planner Focus on High-Value Tasks
Automate routine tracking and inquiries so your planners can spend more time managing critical disruptions, optimizing carrier networks, and reducing costs
Drive Proactive Supply Chain Optimization
Leverage real-time logistics analytics to instantly identify recurring bottlenecks, predict shipping lane congestion, and improve your overall supply chain strategy.
Deliver Precision Shipment Visibility
Provide tailored, real-time status updates for every single shipment, dramatically improving data accuracy and stakeholder trust.
Streamline Logistics Operations
Eliminate manual bottlenecks with automated workflows for shipment documentation, carrier communication, and exception flagging.
Manage Seamless Global Logistics
Coordinate with your global network of suppliers and carriers with multi-language support—over 100 languages, ensuring clear communication and efficiency in key trade hubs like the GCC.
Guarantee 24/7 Supply Chain Visibility
Ensure all stakeholders have round-the-clock access to shipment information, meeting the demands of a global, always-on logistics network managed from Dubai.
Integrate with Your Logistics Tech Stack
Our solution fits seamlessly into your current TMS, WMS, and ERP systems, minimizing disruption and accelerating your return on investment.
Empower Your Entire Logistics Team
Equip coordinators, senior planners, and managers with intelligent virtual assistants that handle routine status queries, log shipment events, and escalate critical delays.
Comprehensive Supply Chain Features
Stakeholder & Carrier Self-Service
Interactive AI avatars provide 24/7 access to live shipment status, container details, and customs requirements, empowering partners to find answers instantly.
Automated Disruption Detection & Routing
AI-powered monitoring to instantly identify potential disruptions like customs holds or port delays, and route prioritized alerts to the correct logistics planner.
Planner Training & Disruption Simulation
Virtual simulations for managing critical shipment delays, navigating carrier negotiations during peak season, and mastering your Transportation Management System (TMS).
Logistics Performance Analytics
AI assistants for automating carrier scorecards, generating on-time delivery reports, and providing real-time analysis of dwell times and demurrage costs.
SOP & Trade Compliance Training
Interactive modules for training on Standard Operating Procedures (SOPs) for specific shipping lanes, dangerous goods handling, and global trade compliance rules.
Shipment Delay & Risk Monitoring
AI-powered analysis of carrier messages, weather data, and port congestion to predict and flag shipments at high risk of missing their delivery deadline.
Deployment Roadmap: Activating Your AI Logistics Avatar
A comprehensive roadmap to successfully deploy AI-powered logistics avatars into your organization, ensuring seamless team adoption and maximum impact on your supply chain's visibility and efficiency.
Logistics Process & Tech Stack Assessment
- Review your current logistics systems (TMS, WMS, ERP) and core processes like your order-to-delivery lifecycle.
- Identify key bottlenecks like information delays, manual tracking, and repetitive carrier communications where an AI avatar can add the most value.
- Engage supply chain leadership, logistics operations, and senior planners for feedback on strategic priorities.
Integration
- Seamlessly connect the AI avatar with your Transportation Management System (TMS) and ERP.
- Ensure secure and reliable data flow between the avatar and your core logistics systems, including real-time event logging.
- Customize the avatar's access to shipping data, customs regulations, and communication templates to align with your operational procedures.
Team Enablement
- Provide hands-on training sessions for your logistics coordinators, senior planners, and supply chain managers.
- Offer practical guides and real-world logistics scenarios (e.g., tracking a shipment through Jebel Ali Port, managing a documentation query for KSA customs) to build confidence
- Establish ongoing support channels for troubleshooting and sharing best practices.
Phased Rollout
- Start with a pilot program for a specific task, like automated shipment tracking for your most critical trade lane, or with a key carrier.
- Monitor usage, collect planner feedback, and measure impact on key logistics KPIs like On-Time Delivery (OTD), data accuracy, and cost per shipment.
- Gradually expand to more trade lanes and logistics functions, continuously optimizing based on performance data.