Engage Your Audience Before, During,and After the Event
A KONPRO Avatar is an active agent in boosting attendee engagement. It provides instant answers on speakers and schedules, facilitates onsite navigation, and assists with post-event feedback, all while gathering valuable data on popular topics and session attendance.
Event Impact Metrics
Reduction in repetitive attendee inquiries (about agenda, venue, etc.) with AI-powered answers.
Lower registration abandonment with 24/7 AI assistance guiding attendees through the process.
Decrease in event staff time spent on common questions, freeing them for high-touch networking and support.
Faster onboarding for new event staff and volunteers with an instant AI knowledge base on all event details.
Why Event Organizers Choose KON
Event teams face constant challenges with registration abandonment, a flood of attendee inquiries, and on-site staff being buried in repetitive questions. KON's Events Suite addresses these challenges with AI-powered solutions that maximize ticket sales and streamline the entire attendee journey.
Automated Attendee FAQ Resolution
AI avatars automatically answer routine attendee questions about the agenda, speakers, and venue 24/7, reducing inbound emails and calls by up to 40%.
30% More Time for High-Touch Engagement
Automating common inquiries frees up your event staff's time by 30%, letting them focus on VIP management, facilitating networking, and enhancing the on-site experience.
Attract a Global Audience
Engage potential attendees in their native language (100+ languages supported) to build confidence and drive registrations from international delegates, crucial for major events hosted in Dubai.
25% Reduction in Registration Drop-off
Instant assistance with the registration form or payment process reduces attendee friction, cutting registration abandonment rates by up to 25%.
Offer a 24/7 Event Concierge
Our virtual agents act as a personal event guide around the clock, ensuring you capture every registration opportunity, even from different time zones.
10x Attendee Interaction Capacity
Expand your capacity to handle 10 times the attendee inquiries during peak registration periods or major events (like GITEX or Expo) without increasing staff overhead.
How We Optimize The Attendee Journey
Streamline your event operations with AI-powered solutions that boost staff productivity, elevate the attendee experience (AX), and drive better outcomes like higher ticket sales and sponsor satisfaction.
Maximize Staff's Focus on High-Value Interactions
Automate routine attendee questions so your on-site and remote staff can spend more time on facilitating networking, assisting VIPs, and managing complex logistics.
Drive Proactive Event Strategy
Leverage real-time analytics to instantly identify the most popular speakers and topics, understand attendee pain points, and predict peak traffic times at your venue.
Deliver Personalized Event Guidance
Provide every visitor with tailored session recommendations and instant answers to their specific questions, dramatically improving their engagement and overall event satisfaction.
Streamline Your Event Operations
Eliminate manual support tasks with automated workflows for answering FAQs, providing venue directions, and guiding attendees through the event app.
Engage a Global Attendee Base
Connect with your diverse, global audience with multi-language support—over 100 languages, boosting ticket sales and engagement from international visitors, a key demographic for events in the GCC.
Guarantee a 24/7 Premium Event Experience
Ensure potential and registered attendees receive instant help and expert guidance around the clock, meeting the high expectations for events hosted in a 24/7 city like Dubai.
Integrate with Your Event Tech Stack
Our solution fits seamlessly into your current event management platform (e.g., Cvent), registration systems, and event apps, minimizing disruption.
Empower Your Entire Event Team
Equip registration staff, on-site volunteers, and event managers with intelligent virtual assistants that answer agenda questions, provide directions, and assist with registration issues.
Comprehensive Event Management Features
24/7 Attendee Self-Service
Interactive AI avatars provide instant answers to questions about agenda, speakers, venue maps, and policies, empowering attendees to get help anytime.
Automated Inquiry Routing
AI-powered triage to instantly understand the nature of an inquiry and route it to the correct department, whether it's for ticket sales, sponsorship, or press.
Event Staff & Volunteer Training
Virtual simulations for handling common event scenarios, managing crowd flow, VIP protocols, and mastering your registration or event app software.
Event Engagement Analytics
AI assistants for automating reports on session popularity, analyzing attendee questions to find trending topics, and providing real-time insights on audience engagement.
Event Information & Policy Training
Interactive modules to train your temporary staff and volunteers on the event's specific schedule, security protocols, and code of conduct.
Registration Nurturing & Follow-up
AI-powered analysis to identify potential attendees who abandon the registration process and proactively engage them with helpful reminders or assistance.
Deployment Roadmap: Activating Your AI Event Avatar
A comprehensive roadmap to successfully deploy AI-powered event avatars into your organization, ensuring seamless team adoption and maximum impact on your registrations and attendee experience.
LAttendee Journey & Tech Stack Assessment
- Review your current event management platform, registration system, and event app, along with your end-to-end attendee journey.
- Identify key friction points like complex registration forms, lack of instant information, and repetitive staff questions where an AI avatar can drive the most value.
- Engage event marketing, operations, and management teams for feedback on strategic priorities.
Integration
- Seamlessly connect the AI avatar with your registration platform and event app.
- Ensure secure and reliable data flow between the avatar and your core systems for real-time agenda and attendee information.
- Customize the avatar's knowledge base, scripts, and personality to perfectly match your event's brand and tone.
Team Enablement
- Provide hands-on training for your registration staff, on-site volunteers, and event managers.
- Offer practical guides and real-world event scenarios (e.g., assisting a delegate at the Dubai World Trade Centre, handling a VIP inquiry) to build confidence.
- Establish ongoing support channels for troubleshooting and sharing best practices.
Phased Rollout
- Start with a pilot program for a specific task, like handling all pre-event FAQs on your website, or for a single conference track.
- Monitor usage, collect staff feedback, and measure impact on key event KPIs like registration completion rate, ticket sales, and attendee satisfaction
- Gradually expand to more touchpoints, such as on-site digital kiosks or integration within the event app, continuously optimizing based on performance data.